Inter-American Development Bank Usability Evaluation

I was asked to consult on creating a Usability Evaluation of the Inter-American Development Bank (IDB) DataGov. The objective of this study is to generate usability recommendations in the areas of Site Design, Affordance, Cognitive Load and Feedback. The report is divided into five sections, including Executive summary, Purpose of study, Assessment, Usability evaluation checklist, and Conclusion.

The results showed that tasks in regard to the IDB governance indicators portal are running smoothly in general. Minor areas are recommended for some changes, because of the lack of description on the data being displayed and site visual hierarchy, the inadequate closure and guidance on the process of creating a successful queries for comparison, and the uncertainty on accessing and interpreting the indicator data or compare models for users who were not familiar with the user interface (UI) computing environment.