Introduction

• Brief: Overhaul cdetbeportfolio.com to help VET instructors with smarter, more usable CPD resources using e-Portfolio tech.

• Challenge: Make a dense resource hub feel clear and actionable for busy educators.

• Goals: Better content structure, easier navigation, and a smoother learning experience.

Discovery Phase

• Stakeholder interviews with project leads and VET instructors.

• Business requirements: Support CPD, highlight new tech, and make updates easy.

• User needs: Fast access to relevant resources, clear learning paths, and low-friction navigation.

Problem Framing

• Problem: Instructors got lost in the old content structure—couldn’t find what they needed.

• Success: Users can get to the right resource in two clicks or less.

• Constraints: Limited dev time, must work across devices, and handle lots of media.

User Research

• User interviews: Asked instructors about their workflow and pain points.

• Competitive analysis: Looked at other CPD and e-Portfolio sites—most were either too academic or too basic.

• Market research: Found that clear IA and chunked content drive engagement.

Synthesis

• Personas: “The Time-Strapped Trainer,” “The Tech-Curious Educator.”

• Journey mapping: Homepage → Resource search → Download or use in class.

• Key insights: Simple menus and clear categories are a must.

Solution Development

• Info architecture: Reorganized content into logical, easy-to-browse sections.

• Wireframes & prototypes: Sketched new layouts, then built clickable flows for feedback.

• Visual design: Clean, modern, and not too “ed-tech”—plenty of white space and big buttons.

Testing

• Usability testing: Ran with real instructors—flagged confusing labels and slow resource loads.

• User feedback: Tweaked categories, improved search, and made resources easier to preview.

• Design iterations: Refined layouts and added more visual cues for navigation.

Implementation

• Handoff: Delivered annotated wireframes and IA docs to devs.

• Dev collab: Weekly syncs to iron out bugs and ensure content was easy to update.

• Go-to-market: Promoted via training sessions and partner orgs.

Results & Impact

• Metrics: Higher resource downloads, lower bounce rates, and more time on site.

• User adoption: Instructors found it easier to use and recommended it to peers.

• Business impact: Improved CPD uptake and positive feedback from stakeholders.

• Lessons learned: For education platforms, clear IA and easy resource access beat fancy features.